Alcon Contacts Recall

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Voluntary Recall Information

August 2024

Alcon has initiated a Voluntary Medical Device Field Correction for specific lots of DAILIES TOTAL1® for Astigmatism, DAILIES TOTAL1® Multifocal and TOTAL30® Sphere contact lenses. An isolated quality issue was identified with a material supplied by a third-party vendor that was used in the production of contact lenses at a single manufacturing site. As a result, the affected lenses may not meet Alcon quality and/or performance standards for the entirety of their labeled shelf life.

The contact lenses from the identified lots are not expected to cause an increased risk to the wearer. As with any contact lens, there is a remote likelihood that wearing a lens from the affected lots may lead to temporary issues such as irritation, redness, or blurred vision. These symptoms typically resolve after lens removal and/or replacement.

We have received a list of the orders that were affected by this recall and will be reaching out to those affected as soon as possible. Please note we will only be contacting you if your order is part of this recall.

We apologize for this inconvenience and thank you in advance for your patience!

Our Location

Come See Us in Saskatoon

Our office is conveniently located in southeast Saskatoon, near the corner of Circle Drive and 8th Street East.

Our Address

  • 10-3110 8 St. E
  • Saskatoon, SK S7H 0W2

Contact Us

Hours of Operation

  • Monday: 8:15 AM 5:00 PM
  • Tuesday: 8:15 AM 5:00 PM
  • Wednesday: 8:15 AM 5:00 PM
  • Thursday: 11:00 AM 7:00 PM
  • Friday: 8:15 AM 5:00 PM
  • Saturday: 9:00 AM 3:00 PM
  • Sunday: Closed

Note: Saturday hours not open on long weekends.

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